Change a Directory user'south name or email address

This page is for administrators who manage other people'due south accounts. To alter the proper name for a personal gmail.com account, go hither, instead.

Yous tin can change a user's work profile proper noun or email address without losing any of their data. For instance, if Jane Smith's name changes to Jane Doe, you tin alter her profile name and her e-mail address from JaneSmith@example.com to JaneDoe@example.com in the Google Admin console. Jane volition continue to receive email sent to both her new and old e-mail addresses. To learn more than, choose what you desire to change from the options below.

What do you want to alter?


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A user'southward profile (first and final) name

  • Appears in emails they send, the searchable Directory, and Google services.
  • Irresolute the start or last proper name has no effect on the user'due south electronic mail address or sign-in name.

Run across the steps: Modify a user'due south profile name


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The first role of a user's email address (user@)

Cull what you lot desire to do:

Option 1: Change a username

Case: william@instance.com at present wants the address pecker@example.com.

The user will:

  • Start receiving electronic mail sent to their new email accost
  • Sign in to their account with the new address (the old electronic mail address won't work)
  • Continue to go email sent to their old address, which becomes anemail alias
  • Continue to access emails, files, and data associated with the former address
  • Electronic mail sent to the new email address and the former (allonym) accost is delivered to the user's same inbox

See the steps: Change the commencement office of a user's e-mail address

Option 2: Requite a user another "email allonym" address

Case:bill@example.com as well wants to get mail at sales@case.com. Post sent to either address arrives in the user'due south same inbox.

See the steps: Requite a user an boosted "alias" accost (sales@)


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The final office of their electronic mail accost (@example)

Cull what you lot want to do (you must ain the other domain):

Option 1: Move i user to the new domain

Instance:You added a domain for a new business to your account, and you want to movement a user'south primary accost to that business.

The user volition:

  • Start receiving email sent to their new email accost
  • Sign in to their account with the new accost (the erstwhile email address won't work)
  • Keep to go e-mail sent to their sometime address, which becomes anemail alias
  • Go on to admission emails, files, and data associated with the old accost
  • Email sent to the new email accost and the old (allonym) accost is delivered to the user's same inbox

See the steps: Change the last office of a user'due south email address

Choice 2: Give all users an additional email address at the new domain

Case: You added a domain for a new business to your account, and you lot want everyone to have an email accost at that business—in add-on to their current accost.

All users volition:

  • Continue to receive mail at their current address
  • Continue to sign in with their current address (sign-in doesn't change)
  • Starting time receiving mail at the address with the new domain name, as well. The new address becomes an electronic mail alias for that user
  • Electronic mail sent to both addresses is delivered to the user's same inbox.

Meet the steps: Add a domain alias

Option three: Switch all user email addresses to the new domain

Case: You acquired a new domain for all your users and will no longer use the original domain (you're selling it to someone else).

See the steps: Alter your primary domain

Related topics

  • Name guidelines for users and groups
  • Impact of changing a user'southward email address
  • Create and add users to a Group email address
  • Delete or remove a user from your organization

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